FREQUENTLY ASKED QUESTIONS
TOP 10 FAQS
Shortly before the journey time, we will send you an SMS with the driver’s details including the make and model of the car and the driver’s contact number. You will then be able to track your driver’s estimated time of arrival.
If your driver has been on the way to you when you cancel the booking or after booking you want to cancel your booking call us to cancel your booking. we won’t charge you a cancellation fee. .
You can track your driver from the SMS sent to you when your driver is on their way. If you haven’t received this message and want an update on your booking you can call our contact center.
This depends on the airport you are travelling into so be sure to check your email confirmation or SMS for your specific pick up point or call us
If you think you’ve lost an item in one of our vehicle, you can select any option for your recovery.
- Fill out this form with a description of your items and contact details.
- Text us with your booking details.
- Inbox us at our Facebook page: “Cabcall Taxi”.
- Email us at: email@example.com for any query.
A member of the team will be in touch to provide an update. You can also contact the driver shortly after the booking to attempt to arrange to collect the item where possible.
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